I can't even begin to explain how disappointed I am in U-pack and the company that they hired on our behalf moving staffers. They caused damage to over 60% of our property, and what I am estimating at 20K+ in damage. The service of U-pack was horrible from the start, when working with us, they gave us a quote and were completely off in the amount of space we needed in a truck, we ended up needing twice as much space as they apparently don't know how to estimate properly. Then we had several scheduling issues. They gave us estimated delivery windows which were also incorrect. But most notably was referring us to Moving Staffers who sub contracts work out to other companies who don't seem to have a good rating who have no regard to clients personal property and loaded things in the truck so bad that we had so much damage to our property. These guys were horrible, and for the cost we should have used a company that does it all for you.
We're an auction company in Atlanta, GA. For years we've used movers and riggers for cross state/country moves when all we really needed was a reasonable shipper. We found just that in U-Pack. We were quoted over $3,500 per cube from another company. We received a container almost twice the size and a rate more than half from U-Pack! We called for a second container and it was delivered promptly. After shipping two containers, from Pittsburgh to Atlanta, we were still cheaper that the other guys! The process was very simple and every person I spoke to, from start to finish, was courteous, helpful and professional. We will definitely be using U-Pack for all of our moves! HIGHLY RECOMMEND!
I was quite pleased with UPack and appreciated the unique service that they provided. Being able to rent just as much space as you needed but not needing to know how much that would be is the real benefit.
I contacted a competitor and they said that I needed two 16 foot trailers and that would have been way more expensive. As it was, I only needed 18 feet so with UPack I didn't have to pay for a lot of wasted space.
Thanks a lot UPACK. You made my move smooth. Everything is on time and just perfect. Drivers who came to pickup the trail is absolutely helpful and helped me to install the buck heads in place. I will say no one can beat the price of UPACK.
Everything was done pretty much as I would have expected and hoped. I would not hesitate to use them again and would recommend them to anyone.
Our experience with U-Pack was excellent. They were prompt, courteous, and everything arrived safe and sound. My only "con" was that we had to keep empty cubes for a couple of extra days. Other than that, I would definitely recommend this company. Excellent pricing as well, we saved thousands compared to a competitor. Cubes are smaller, but as described.
U Pack is a US Moving Company based in Lawrenceville, Georgia. U Pack is located at SE, 50 Boulder Brook Cir, Lawrenceville, GA 30045, USA.
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